My Firefox won't restart unless PC is restarted. Is this a bug Iniziatore argomento: Rossa Ó Muireartaigh
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Recently I have found that my Firefox does not open any webpages even after a few minutes wait. When I shut down Firefox and try to restart it, a message appears telling me I have to restart my computer to open Firefox again. Is this a bug?
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| Restart your PC :) | Jul 29, 2009 |
Restart your PC
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Rossa Ó Muireartaigh 
Giappone
Local time: 01:55
Membro (2004)
Da Giapponese a Inglese
AVVIO ARGOMENTO | sledgehammering a nail | Jul 29, 2009 |
Egiz wrote: Restart your PC
OK, but I was hoping for less of a sledgehammering a nail solution.
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| it may be a virus | Jul 29, 2009 |
I had a similar problem not too long ago. I wasn't sure whether it was an overall problem with Firefox itself, but Firefox would freeze so I would shut it down and to reopen it I also had to restart the computer. I tried uninstalling and reinstalling Firefox but this didn't help. Eventually through running a more advanced virus scan, I found that I had a Trojan NaviPromoAA Virus which had installed an advertising pop-up rootkit in my computer so Firefox kept freezing because this virus was tr... See more I had a similar problem not too long ago. I wasn't sure whether it was an overall problem with Firefox itself, but Firefox would freeze so I would shut it down and to reopen it I also had to restart the computer. I tried uninstalling and reinstalling Firefox but this didn't help. Eventually through running a more advanced virus scan, I found that I had a Trojan NaviPromoAA Virus which had installed an advertising pop-up rootkit in my computer so Firefox kept freezing because this virus was trying to pop-up so many ads all at once. I then followed procedures to remove the virus and advertising rootkit and since then Firefox has been working fine.
My advice: run a really advanced scan for a virus with your computer in safe-mode. See what happens!
Good luck! ▲ Collapse
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Rossa Ó Muireartaigh
Giappone
Local time: 01:55
Membro (2004)
Da Giapponese a Inglese
AVVIO ARGOMENTO | Thanks. I'll try that. | Jul 29, 2009 |
Thanks. I'll try that.
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| I agree that you should check for viruses... | Jul 29, 2009 |
...however, you should bear in mind that Firefox isn't bug-free. I had installed FF3.5 (the latest version) and recently (among other bugs) it would freeze (as you are describing) and I had to use Ctr+Alt+Del to open the tasks manager to shut it down and start it over. And then it would freeze again and so on. So, I migrated to Chrome and no problem at all. Then, I came across the installation file of Firefox 2 that I had saved in my computer, and I unistalled the most recent version and install... See more ...however, you should bear in mind that Firefox isn't bug-free. I had installed FF3.5 (the latest version) and recently (among other bugs) it would freeze (as you are describing) and I had to use Ctr+Alt+Del to open the tasks manager to shut it down and start it over. And then it would freeze again and so on. So, I migrated to Chrome and no problem at all. Then, I came across the installation file of Firefox 2 that I had saved in my computer, and I unistalled the most recent version and installed the old one. And it works seamlessly. I don't know if I did a good thing in terms of security, but I need to say that FF3 and FF3.5 were full of bugs for me (and other people too, as I had the chance to see when I checked FF technical forum). But I still consider FF to be the best browser, so I try as I might to keep on using it... ▲ Collapse
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John Fossey
Canada
Local time: 12:55
Membro (2008)
Da Francese a Inglese
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| Could be running in the background | Jul 29, 2009 |
I have had a similar problem with Firefox and found that it was actually running in the background, without a window showing, and would not start a new instance. Open the Task Manager (Ctrl+Alt+Delete) and check if it is running even if you can't see it. If so, kill it, and then you should be able to restart it. Can't be sure this is your problem, but its happened to me a few times.
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| Firefox had been having problems with their versions... | Jul 29, 2009 |
I agree with Eleni as well. I do remember hearing some people mention that the newer versions of Firefox were having problems. Firefox automatically updates itself or doesn't really give you a choice not to update, but perhaps even searching for a new version without waiting for the update might help...
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JPW (X)
Local time: 17:55
Da Spagnolo a Inglese
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| Plus one, exactly as described below | Jul 29, 2009 |
Could be running in the background
I have had a similar problem with Firefox and found that it was actually running in the background, without a window showing, and would not start a new instance. Open the Task Manager (Ctrl+Alt+Delete) and check if it is running even if you can't see it. If so, kill it, and then you should be able to restart it. Can't be sure this is your problem, but its happened to me a few times.
I've had this quite a few times as well, and still get it from time to time.
It never even occurred to me that it might be a virus or a trojan - I still don't think it is - rather, I think it is a bug in the Firefox browser which they need to patch from their side of things.
I mean, how long does it take to open the taskmanager, end the process and then re-start firefox. About three seconds?
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| I have the same problem | Jul 29, 2009 |
In my case it is a problem with the firefox/gmail combination and it is occuring on my laptop only. No problem on this machine (PC partition on my Mac)
It's a mystery...
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| Yes, it's a mystery! | Jul 29, 2009 |
It didn't cross my mind that it was the gmail/firefox combination. Anyway, I can do without FF, but I can't do without gmail
In my case, FF3.5 was full of bugs on my desktop (didn't have activated many of the buttons, didn't remember cookies and preferences...), while it works perfectly on my laptop. Yes, it's a mystery!
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But it's not a virus because it started happening again right after I re-installed my system. It's very annoying.
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| All's well that ends well? | Jul 29, 2009 |
It seems to be working ok now!
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