In MemoQ 2015, how do I get back my project in MemoQ and get access to it again? Thread poster: Fredrik Pettersson
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I just completed a big project in MemoQ 2015 with online TM and submitted it to the customer. Then I accidentially deleted the project inside MemoQ, and can't find it now. When I deleted it inside MemoQ, it seems to have been deleted also from the folder I chose for it when checking out the project. | | | Simple - A new checkout | Sep 18, 2017 |
You can simply do a new checkout. You can still do it unless the customer has de-assigned the project from you. If you are still assigned to it, check-out is still possible. | | | Fredrik Pettersson Hong Kong Local time: 23:08 Member (2009) English to Swedish + ... TOPIC STARTER Already tried that | Sep 18, 2017 |
I tried that already Tomás, but this project doesn't show up any longer in the list, only a test translation I did earlier. I double-checked, and it's the same server as last time. | | | almost impossible | Sep 18, 2017 |
Fredrik what you are saying is highly unlikely. Are you a novice user? | |
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Fredrik Pettersson Hong Kong Local time: 23:08 Member (2009) English to Swedish + ... TOPIC STARTER What is impossible? | Sep 18, 2017 |
I'm not following you Anthony. What happens is that the project is not there any longer. I deleted it by accident from within MemoQ. Then I try to check it out again, and it's not there any longer. It's not impossible, it's a fact.
[Edited at 2017-09-18 08:57 GMT] | | | Maija Cirule Latvia Local time: 00:08 German to English + ... Dear Fredrik, | Sep 18, 2017 |
Fredrik Pettersson wrote: I just completed a big project in MemoQ 2015 with online TM and submitted it to the customer. Then I accidentially deleted the project inside MemoQ, and can't find it now. When I deleted it inside MemoQ, it seems to have been deleted also from the folder I chose for it when checking out the project. after project delivery to the client, no further actions with the project on client's server are possible for you including check-out. Maybe you should try http://kilgray.com/memoq/current/help-en/?
[Edited at 2017-09-18 11:20 GMT]
[Edited at 2017-09-18 11:22 GMT] | | | Niina Lahokoski Finland Local time: 00:08 Member (2008) English to Finnish + ... Ask client to reassign | Sep 18, 2017 |
It's possible that the client has already de-assigned the project, so you would need to ask the to re-assign the project to you. | | | Fredrik Pettersson Hong Kong Local time: 23:08 Member (2009) English to Swedish + ... TOPIC STARTER Yes, already re-assigned | Sep 18, 2017 |
I thought that because immediately after I had accidentially deleted the project, it was because of that I couldn't access it (I had some other error message before I tried checking it out again). I had two versions of the project named exactly the same. But it turned out the customer immediately assigned the project to the reviewer, so that's why I didn't have access any more. | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » In MemoQ 2015, how do I get back my project in MemoQ and get access to it again? Protemos translation business management system | Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!
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